Clayton Hotel London Wall

Starting with the check in experience, everything was smooth, super friendly and flawless. The location of the hotel is great. Directly near the bank of england and great bars and pubs. 5-10 minutes to stations like the bank station or moorgate etc. Marta at the reception was super friendly and helpfull all the time. The other staff, the night staff or the staff at the bar were also kind and helpfull. Everything we requested got answred promptly. We were on the 6th floor and our room included a balcony. The room was huge. The bathroom even bigger. With a jakuzi and a large mirror perfect for 2 people. I stayed with my friend and we were enchanted. The bed, the interior design of the room, the details, the little gifts. A capsule modern coffee machine with a selection of capsules. Tea, popcorm, little snacks like butter cookies. A great desk with a mirror designed like a make up table. A couch right in front of the tv. The bed was huge as well. Soft pillows, the smell of hygiene everywhere. We loved everything and every evening we were so happy to return to our room we didnt want to leave it. The check in experience was smooth and the check out also. What is very important for travellers is that we were able to leave our luggage before the check in and after! Our flight was late night but we wanted to explore the city more and we were able to leave our luggage and came later to pick it up that day. Talk about comfort! The hotel really does everything to keep you happy. We will be staying at Clayton in all our other stays in London. Thank you Marta and all the other staff. Loved loved loved it.

We were staying in London to celebrate my husband’s birthday. I emailed the hotel beforehand to request a quiet room but when we arrived, found that we had been upgraded to a suite. In the room, we were greeted with balloons, a plate of fresh fruits and chocolate canapés, plus complimentary drinks. What a lovely surprise! Thank you to the management and especially to the Receptionist who checked us in and out. I don’t know her name but she was lovely!

Great location (at least City wise), new and clean hotel, helpful service. This was my second visit, after the hotel was taken over from the former Apex management, so was glad to see that Clayton retained the standard (though see dislike below)

The hotel has very comfortable beds with high class linen. The bathroom is extremely clean and the large shower which can be separated functions perfectly. The hotel is located in the bank quarter which is calm during the weekend but allows you to go by tube within 30 minutes almost everywhere. The staff is extremely friendly. Highlight is the breakfast which is served and gives all options. Quality outstanding. You should book it in advance which is much cheaper than booking the numerous plates separately. Hotel is absolutely worth the money.

I really appreciate the no fuss upon arrival. I stayed at the Melia White House hotel initially because that’s where my husband’s company booked us for his work. We arrived early because of our flight timing, and there was a room available, but they made a big deal of having to charge us £50 to check in early even though the room was available, the Wi-Fi didn’t work, and the room was the same type as we booked but the bed was smaller than described and the room was so small you can’t even walk around the bed - you have to crawl across it to get to the other side. Then we moved to the Clayton for the weekend. We came right from checking out from the other, so we arrived early, and I expected to have to store our bags and return after 3pm. Instead, the man who checked us in was very welcoming and warm, gave us a room upgrade immediately without my saying anything, and didn’t even mention that we were early. Just was happy to welcome us. And the room was great. So comfortable after the closet we had just been in.